Numerous Instagram users have reported that the Story Camera in the Instagram app is malfunctioning. For some users, the button leads immediately to the gallery or camera roll, however for others, the button is missing. Determine how to resolve this bothersome bug.
Instagram has launched numerous new features in recent months. Others, such as suggested posts appearing in the feed, new layouts, and the involuntary dark mode, are somewhat unwanted.
The most recent Instagram upgrade has also introduced a number of problems and malfunctions, including a non-functioning Translation option and now this Story Camera bug. This particular issue is the most aggravating for customers, as it causes them to miss the right moments.
What’s going on with the Instagram Story Camera?
Instagram users are claiming on Twitter and Reddit that their Story Camera is currently malfunctioning. The first complaints of the problem surfaced on June 28, and it will persist until June 30, 2022.
The Story camera button is located in the upper-left corner with a plus sign. When you tap it, you can select an image from the Gallery/Camera Roll to upload to your story, or you can tap the “Camera” button to capture the perfect moment.
However, Instagram users are having difficulty using the feature. When they attempt to utilise it, the button either redirects them to the Gallery or the Camera simply vanishes. Several users have also noticed that the button is now inoperable.
iOS devices are more commonly affected by this particular vulnerability. The majority of the reports come from shoppingmode iPhone and shoppingmode iPad users, however Android users are not entirely safe either. Everyone is troubled by it, but Instagram has not yet addressed it.
Why is Instagram’s Story Camera malfunctioning?
Don’t panic if the Story Camera feature on your Instagram app is not functioning. You are not alone. Numerous individuals worldwide, and iOS users in particular, are affected by the problem. Instagram has not yet admitted the mistake and has maintained its silence.
The Instagram Story Camera appears to be inoperable due to a fault in the most recent software upgrade. It could possibly be due to problems with the servers or with your device. At the time of writing, its exact cause is unknown.
How to Resolve the Instagram Story Camera Not Working Issue
Instagram and Meta have not commented on the matter as of yet. However, users have suggested a variety of generic remedies to remedy the issue. You could also give them a go and hope they can fix the Instagram Story camera.
First and foremost, you must close the Instagram app, erase it from your recents, and then relaunch the application. This basic method is capable of resolving the issue for a wide range of people.
You can then try logging out of the Instagram app, clearing the cache and data in settings, then entering back in. This is also a known solution for a number of app-related issues.
Additionally, you can visit the App Store or Google Play Store to search for an update. If an update is available, install it immediately, and that will hopefully fix the issue. If you are using an Android device, you can also attempt to use an older version of the Instagram application.
It is available on websites run by third parties. To secure your account and device, you must ensure that you only download the APK file from a reputable and trustworthy source. Restarting the device and switching from WiFi to mobile data are two other common remedies.
Instagram: Report the issue with the Story Camera not working
If none of the previous remedies were able to fix the Instagram Story camera not working issue for you, the best course of action is to report the issue using the app. Simply launch Instagram and shake your iPhone for few seconds.
The screen will display a pop-up window. Select the “Report an issue” button from that location. Describe your issue with appropriate screenshots and continue to follow the on-screen instructions.
You can also report the issue on Twitter, but be sure to mention Instagram, Meta, Mark Zuckerberg, and Adam Mosseri. Instagram will develop a solution more rapidly the more complaints it receives.
Attend Instagram’s official rollout of a patch.
Some Instagram users have reported that the Story Camera has reactivated on its own, whilst others continue to experience difficulties. You may also choose to let the problem resolve itself.
You can take images with Snapchat’s camera or the default camera app on your device for the time being. Then, you can share a Story on Instagram by selecting an image from the gallery.
Until Instagram releases an official fix, you’ll have to continue utilising such workarounds. Make sure you keep looking for an update. Install it as soon as feasible after its availability. Most likely, this will resolve the issue.
Do you have any other suggestions for resolving this aggravating problem? Feel free to share it with us using the comment box.